In May 2019, we received an inquiry from the customer, from which we learned that their Group has opened a number of supermarkets in the Middle East and North Africa. In July, Christine, a colleague from the Hong Kong office, visited the factory, and we received her. We showed her around our factory, introduced our production process with her, exhibit the production process of this product, and made two samples for her to bring back to Hong Kong on the same day.
We had a good communication with her. We learned that she was a registered permanent residence in Shanghai, and the manager of our business department was also a registered permanent residence in Shanghai. They made a brief communication in Shanghai dialect, which brought us together. The customer placed an order about three months after visiting our factory (due to the Group's need to go through the process), and within a short period of half a year, the customer placed an order for 4 cabinets, and the we have always had good cooperation.